Privacy notice
Who we are
FighterBlueprint ("we") runs a martial arts academy. We are responsible for the personal information we hold about our members, students and the people who book trials and courses with us. This notice explains what we collect, why, and your rights.
What we collect
- Your name, date of birth, contact details and address
- Emergency contact details
- For children: a parent or guardian's details
- Your membership, payments and payment method (Direct Debits are handled by GoCardless and card payments by Stripe; we never see your full bank or card details)
- When you attend classes, and your belts and gradings
- Waivers you sign, including any health information you choose to give us so we can keep you safe in training
- Emails we send you, and how you use our member app
Why we use it
- To run your membership and take payments (to perform our contract with you)
- To keep you safe in training and contact someone in an emergency (our legitimate interests and, for any health information, with your explicit consent or to protect your vital interests)
- To track attendance and gradings (to perform our contract and our legitimate interests)
- To send you service emails, such as payment and class information (to perform our contract)
- To send you news and offers (our legitimate interests or your consent; you can unsubscribe at any time using the link in every email)
- To keep financial records (a legal obligation)
Who we share it with
We use MatManager to run our membership system; it stores your information for us and doesn't use it for anything else. Payments are processed by GoCardless (Direct Debit) and Stripe (card). We only share your information with others where the law requires it.
How long we keep it
We keep your details while you are a member. After you leave or a trial ends, we keep them only as long as we need to, then erase them. Payment records are kept for six years, as tax law requires.
Your rights
You can ask us for a copy of your information, to correct it, to delete it, to restrict or object to how we use it, or to receive it in a portable format. We will reply within one month. There is usually no charge.
Complaints
If you are unhappy with how we have handled your information, please tell us first using the contact details below. We will acknowledge your complaint within 30 days, look into it and let you know the outcome. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Contact us
To ask about your information, make a request or complain, contact FighterBlueprint at the academy.
MatManager